Privacy Policy

Effective Date: July 25, 2025

At Properties in Paradise ("Company," "we," "us," or "our"), we are committed to safeguarding the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website, services, or communicating with us, you agree to the practices outlined in this policy.

1. Information We Collect

Properties in Paradise may collect personal and non-personal information in order to provide and enhance our services. Personal information includes, but is not limited to, your name, email address, phone number, billing information, and any details you voluntarily provide through our website, forms, or direct communication. Non-personal information may include IP addresses, browser type, operating system, and usage data collected through cookies or tracking technologies to help us improve user experience.

We may also collect mobile information, including phone numbers, when you opt-in to receive SMS communications or provide your number during account registration. However, we do not share, sell, or rent mobile information with any third parties or affiliates for marketing or promotional purposes. Any text messages you receive from us will be related strictly to service updates, account notifications, or other direct communications regarding your relationship with Properties in Paradise.

2. How We Use Your Information

We use the information collected to enhance your experience with Properties in Paradise, process transactions, improve customer support, and maintain the security of our services. Your information allows us to communicate with you regarding account updates, respond to inquiries, and provide customer service. We may also use your information for internal analytics, compliance with legal obligations, and the prevention of fraudulent activities.

Our communications may include emails, phone calls, and text messages regarding your account, scheduled services, or important notices. However, we will never send you marketing text messages without your explicit consent, nor will we provide your mobile number to third-party advertisers or affiliates for promotional purposes.

3. Data Sharing and Disclosure

Properties in Paradise does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only under limited circumstances, such as:

Trusted third-party service providers (payment processors, email platforms, etc.)

Legal authorities when required by law or to protect our rights

Partners or affiliates only when necessary and with your consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Mobile Information & SMS Communications

We value your privacy and recognize the importance of keeping your mobile data secure. If you provide your mobile number, it will be used only for direct communication regarding our services, including appointment reminders, account notifications, or urgent updates. We will never share, sell, or rent your mobile information to third parties for advertising or promotional use. You may opt out of SMS communications at any time by following the instructions provided in the message. Standard message and data rates may apply.

5. Data Security

Properties in Paradise takes the security of your personal information seriously. We implement industry-standard security measures, including encryption, secure data storage, and access control protocols, to protect your information from unauthorized access, disclosure, or misuse. While we take all reasonable precautions, no internet-based system is completely secure, and we encourage users to take personal measures to safeguard their information.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our website. Cookies help us remember user preferences and gather analytical data to optimize performance. You may adjust your browser settings to refuse cookies, but some website functionalities may be affected.

7. Your Rights and Choices

As a user, you have the right to access, modify, or request the deletion of your personal information. You may also opt out of marketing communications, including promotional emails, at any time by following the unsubscribe link provided in our messages. If you wish to update your contact information or have any concerns regarding your privacy, please contact us using the details provided below.

8. Changes to This Privacy Policy

Properties in Paradise reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we handle personal information. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: [email protected].